Skip to main content
All CollectionsGeneral Configuration
❓ Frequently asked questions. Content Manager.
❓ Frequently asked questions. Content Manager.

Images, covid, description, house rules, error save, import

Adriana Silva avatar
Written by Adriana Silva
Updated over a week ago

📸 What is the content manager for?

It is a section from where an exclusive configuration is made to manage the content of your ad, both in your booking engine and in the portals* you connect too. You can add your photos, descriptions and characteristics of your accommodation manually or by importing the information from the portals in which you are advertising.

📸Do I have to upload the information manually if I already have it in one or more portals?

If you already have a listing with photos, descriptions and characteristics in Booking, Vrbo or Airbnb, you can import that information in Avaibook using the public Url of your listing. We will bring the information in our system, and you will save time during the configuration of this section.

📸 In which portals will this information be reflected on?

Not all sections are synchronized with all portals. In each of the configurable fields, the logotypes of the portal to which this information is sent, is showed.

📸 Are the translations automatic?

If you want the texts that you have configured in your main language to appear in other one, you will have to configure them in the other flags:

📸 Why won't you let me save the changes?

Remember that all the configurable fields must have a minimum and maximum number of characters. They are indicated in the lower right-hand corner of each section. When you have an error in saving, we will show you a summary box at the top of the screen and we will indicate which is the problem in order that you can solve it.

📸 What size do the images have to be?

You can add up to 50 images to the content manager of up to 4.5 MB each. We recommend that the resolution is at least 1920 x 1080. You have to keep in mind that if you have a high quality photos,your ad will be more complete and actractive for the traveller. Your first 5 pictures should be the ones that best describe your accommodation.

If one or more photos appear to be "rotated", please search on the web: "how to rotate images online" to be able to solve it.

📸 How do I set up house rules and characteristics?

You have a section called characteristics where you can indicate the services that your establishment has. You will have a search function where you can select which ones are sent to each portal from--->I want to see...

If you have partial accommodation, in the main unit you will have to set up the main rules, if it is child-friendly, if parties or events are allowed, if pets are allowed, or if smoking is allowed. Once you have entered the accommodation level you will be able to configure the rest of the characteristics at an individual level, as well as whether or not smoking is allowed in those particular.

📸 Can I explain what protocols I have for the COVID-19?

You have a section in which you can indicate the protocols you are adopting against covid-19. You can do this through a predefined checklist and you have at your disposal too an open field for write a text. This section will be sent to the booking engine of your website and to Booking full sync (some points of the checklist)

If you want this information to appear in VRBO you will have to configure it through amenities in the section -->COVID-19. For Airbnb you will have to configure it directly from the portal.

📸Is the license number a mandatory?

There are several areas where it is mandatory to have a license in order to advertise on holiday platforms. This data will be sent to the portals with which we connect the content and will be verified by them. Remember to use the official format of the license ( hypens, letters and no spaces).

📸 If I have two identical rooms do I have to upload the information in each of them?

If you have a partially accommodation already configured, in which for example you have two identical units, you will only have to configure it once since they will be considered as equal.

Other links of interest:

You can consult our entire knowledge base sorted by collection, and see all that our plans can offer you.

We also invite you to visit our blog and youtube channel where you will find Webinars and news with general content about the sector.

Did this answer your question?