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How can I add or change my bank account?
How can I add or change my bank account?

Change account number, change payment details, bank account, IBAN.

Elena avatar
Written by Elena
Updated over 7 months ago

Important: The holder of the bank account that you set up must match the holder of your AvaiBook account and that appears in your billing details.

If you need to modify your billing details before modifying your bank account, click here to complete the process.

In order to be able to pay you the amounts of your BDP collections, you must configure in your AvaiBook profile a bank account that you hold.

Add the bank account

The configuration is very simple, just follow these steps:

  1. Go to your private area and click on the menu My account > My data

  2. In the section Payment / Billing details click on the "Add account" button

  3. The system will open a new window in which it will indicate the 3 steps you must follow to configure your bank account for the first time

  • In the first section, enter the IBAN code, which is made up of 4 digits (two letters, the initials of the country of origin of the account and two numbers, called check digits).

    In the second section, enter the rest of the digits that make up the bank account, without spaces or dashes.

  • Attach a proof of ownership, signed and stamped by the bank, with an issue date of the current year.

  • Within 24-48 hours you will receive a decision on your request to modify your bank account.

Modify the bank account

If you need to modify your billing details before modifying your bank account, click here to complete the process.

The steps are very simple:

  1. Go to your private area and click on the menu My account > My details

  2. In the Payment/Collection Details section, click on the "Modify account" button.

  3. You will see a pop-up window with 4 steps to follow.

  • Current: as a first security filter, the system asks you to enter the last 10 digits of your current bank account, the one you want to remove.

  • New: enter the full IBAN of the new bank account. *When entering your new account, remember not to enter spaces or hyphens.

  • Documentation: attach a proof of ownership of the new bank account.

You can consult our entire knowledge base sorted by collections, and see everything our plans have to offer. We also invite you to visit our blog and youtube channel where you will find webinars and news with general content about the sector.

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