If you want to modify or update the data of your travellers of a confirmed reservation, either you have created it manually or it has arrived online, you can do it by accessing the details of the reservation. From the menu Planning -> Reservations, look for the specific reservation and click on its ID to access the file.
When you are in the complete file, go to the Fast check-in section.
The Fast check-in section allows for efficient review and management of guest details, ensuring compliance with procedural requirements like guest count accuracy and updated traveler information.
To address errors in guest count within travel reports, you can navigate to the specific section, adjust the data to reflect the accurate reservation details, and ensure the changes are saved properly with the green save button at the bottom.
With the transition to the Ses.Hospedajes platform from December, registering travelers now requires creating an account on this platform and inputting the necessary traveler data to ensure compliance with updated registration processes.
You can change your name and surname, as well as your email, phone number and occupation.
You can also adjust the guest count to resolve discrepancies in travel reports, ensuring the information aligns with the actual reservation.
When you have finished making the changes you think are appropriate, click on the Save button.
Discrepancies may occur when integrating bookings from platforms like Airbnb. To address these, verify that updates to reservations are communicated correctly to AvaiBook, and manually adjust guest details as needed to ensure accuracy.
You can now register your guests via the new Ses.Hospedajes platform. This involves sharing a link with your travelers, requesting registration via email to the primary guest, or manually adding their details, ensuring all information complies with the new registration process.
Other links of interest:
You can consult our entire knowledge base sorted by collection, and see all that our plans can offer you.
We also invite you to visit our blog and youtube channel where you will find Webinars and news with general content about the sector.