If you have contracted a PRO plan or have a Leader plan, you can give access to the system to your computer technician with their own email and the system will generate a password for access.
This type of user will have access to the Publish menu, where you will find the necessary tools to integrate the booking engine into your website or social networks.
How to Create Technician Access
To create this type of user, go to the My Users section and select Technician Access:
Once you complete the information on the tech user profile creation screen, the system will automatically add it to the list of created users.
You will see a confirmation message indicating that the user has been created correctly and that the access password has been sent to the email of the user you registered.
Once the user has been created, the system will automatically send a password to the email address you have registered, and you will have to access the avaibook.com page, click on the "Login" button and enter your email address along with the password received to access your technician profile
What to do if the user has not received the password or cannot access it?
If the user is unable to log in with the password received (or cannot find it because the email could have gone to the spam or junk folder), you can easily solve it by requesting a password reset.
In this article we explain how to do it step by step by accessing from our website: How to recover my password
✅ The Technician may:
Generate links and iframe of the booking engine.
Create different types of widgets (button, calendar, inquiry form, rates widget).
Access the API section and manage them.
Consult information about website providers.
❌ The Technician may not:
Access the personalization of the booking engine or the accommodations.
Generate discount coupons.
Arrange the accommodations.
Access other sections of the system outside of the Booking Engine and Integrations menu.
What does the message "The user you entered is already registered" mean when trying to create a new one?
If when you try to create a user the system tells you that the email already exists or that the user is already registered, it usually means that that email address was already used previously in AvaiBook.
This usually happens when in the past a user was created with that email and was later deleted. Even if the user is no longer visible on the platform, internally there is a record associated with that email address in our database.
For this reason, the system does not allow you to automatically recreate a new user using the same email.
Alternatively, you can create the user using a new email address that hasn't been used before in AvaiBook.
In case you need to use the same email that the system indicates as already existing, it will be necessary to contact our Customer Service team so that they can escalate the management to the technical department and review the internal release of that record, thus allowing the email address to be reused again.