Keeping your account secure is essential. In this article we explain how to change or recover your password, update your email address, and enable two-factor authentication (2FA) with Google Authenticator.
How do I change my password?
You can easily update your password without contacting our support team. Just follow these steps:
Go to My Private Area > Security.
Click on the Change password button.
Enter your current password, then type and confirm your new password.
Click Save to finish.
Password requirements:
Minimum 8 characters
At least one uppercase letter, one lowercase letter, one number, and one special character (e.g. !, @, #, etc.)
Forgot your password?
Don’t worry, you can easily recover it:
Go to avaibook.com and click the “Login” button.
On the login screen, select “Forgot your password?”
Enter your username or the email associated with your account.
You will receive an email with instructions to create a new password.
⭐ If you do not see the email, check your spam or junk folder.
Add AvaiBook as a “safe sender” to ensure you receive our communications.
Once you log in, we recommend changing the generated password to a stronger one following the requirements mentioned above.
Improve security with two-factor authentication (2FA)
Strengthen access to your account with two-factor authentication (2FA). This system adds an extra layer of security: in addition to your password, you will need a code generated on your mobile device using the Google Authenticator app.
How to enable two-factor authentication
Download the Google Authenticator app from:
Access your AvaiBook account from a computer.
Go to My Private Area > Security.
Enable the Two-factor authentication (2FA) option.
Scan the QR code displayed on the screen using the Google Authenticator app.
Enter the code generated by the app and click Save authentication.
Done! You have activated two-factor authentication.
When will the code be required?
Every 7 days automatically.
Whenever a new device or IP is detected.