Changing your email address is a simple process, but requires verification to ensure the security of your account.
Why do we need to verify your identity?
Your email address is linked to sensitive account data such as logins, notifications, and transactions. Therefore, in order to make this change, it is necessary for one of our agents to verify your identity.
What information do you need to provide us with?
To process the change, please send us:
The last 10 digits of your bank account currently associated with AvaiBook.
The new email address you wish to set up as your primary email address.
What happens after the change?
Once your request has been validated, we will confirm the email update. From that moment on, your new email address will be the one you will use to access the platform.
🔐Your access password will not be affected (unless you decide to change it).