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Why does Booking.com apply discounts automatically?

Booking.com Discounts | Booking.com Promotions | Booking Genius | Booking Mobile Rates | Booking Geo Rates

Written by Adriana Silva

If you have noticed that Booking.com displays prices lower than those configured in AvaiBook, in many cases this is not a synchronisation error.

Booking.com may automatically apply different discounts, promotions or commercial campaigns directly to the listing.

In this article, we explain the most common causes.


Booking.com promotions

Booking.com offers different promotional tools that may automatically change the price displayed to travellers.

For example:

  • Genius,

  • mobile rates,

  • geo rates,

  • automatic promotions,

  • country-specific discounts,

  • commercial campaigns,

  • temporary promotions,

  • or early booking and long-stay discounts.

These promotions are managed directly on Booking.com and not from AvaiBook.

If you also notice differences between the price configured in AvaiBook and the price displayed on Booking.com, see:


Mobile rates and geo rates

Booking.com may apply specific discounts depending on:

  • the traveller's country,

  • the device being used,

  • or active commercial campaigns.

This may result in:

  • different users seeing different prices,

  • or the displayed price not exactly matching the price configured in AvaiBook.


Genius programme

If the accommodation participates in the Genius programme, Booking.com will automatically apply discounts to certain bookings.

These discounts may affect the price displayed in the listing and the final amount shown to the traveller.


Older promotions that are still active

In many cases, promotions that were previously configured on Booking.com may still be active without the user remembering them.

For this reason, we recommend regularly reviewing:

  • active promotions,

  • commercial campaigns,

  • automatic discounts,

  • and promotional programmes configured directly on Booking.com.


Are these promotions synchronised from AvaiBook?

No. Booking.com's own commercial promotions continue to be managed directly on the platform and are not synchronised from AvaiBook.


Recommendations

To avoid unexpected differences in the prices displayed, we recommend:

  • Regularly reviewing active promotions on Booking.com

  • Checking whether the accommodation participates in Genius

  • Reviewing mobile rates and geo rates

  • Checking older promotional campaigns

  • Reviewing the final price publicly displayed on Booking.com

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