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How do I create and manage my Booking.com rates and cancellation policies?
How do I create and manage my Booking.com rates and cancellation policies?

Channel manager, Booking.com, full sync, rates, policies

Elena avatar
Written by Elena
Updated over a week ago

Create a new rate in AvaiBook

With this new full synchronization, both: rates and cancellation policies are created and set up directly from AvaiBook!

*Important:

If you create a new rate from Booking and not from AvaiBook (having se up full synchronization), this rate could not be managed through AvaiBook and also will not receive the restrictions you set up in AvaiBook. It is essential to create new rates and cancellation policies from AvaiBook or they will not be synchronized with Booking.

You can access from the My Accommodations menu. Select one of the properties linked to Booking.com and, on the right side of the screen click on the button: Booking.com:

This way you will be able to access the synchronization settings with Booking.com. Go to the Policies and Rates Management tab:

In order to create a new rate, you must first define a cancellation policy.

If you have already created rates and policies in Booking, AvaiBook retrieves them, and they will be displayed in this section:

You can create 4 types of cancellation policies: Non-refundable, Free Cancellation - Flexible, Free Cancellation and Non-free Cancellation. The last two policies can be customized according to your cancellation conditions. There is a limit of 6 cancellation policies set by Booking.

Once you have the cancellation policies created, you must continue with the rate configuration:

1 Title your new rate.

2 Set an Increase or Decrease in euros or percentage, if you want the price sent to Booking to be different from the one you have configured in the accommodation file in AvaiBook (default or seasons).

3 Minimum stay: You can decide if you want to send the minimum stay configured in AvaiBook in the accommodation sheet (default or seasons) by selecting "AvaiBook". If you want to set a different minimum stay for this rate you can do this selecting "Other" in the minimum stay section and inserting the number of nights.

4 You can set a maximum stay if you wish. This field can also be left blank. It is not mandatory.

5 You must assign one of the cancellation policies you have created above to each rate.

You can delete rates or create new ones whenever you want.

Finally, if your accommodation is partially rented (as a hotel) you have to choose on which units you want these rates to be applied.

Don't forget to save when you have finished the configuration.

Other links of interest:

You can consult our entire knowledge base sorted by collection, and see all that our plans can offer you.

We also invite you to visit our blog and youtube channel where you will find Webinars and news with general content about the sector.

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