To strengthen payment security and provide greater protection against potential disputes or chargebacks, AvaiBook has introduced a new layer of consent during the Fast Check-in process.
This consent is automatically recorded and becomes part of both the booking and payment receipts, providing greater traceability for every transaction.
For bookings with a registered payment card:
Guests must explicitly accept the payment terms before completing the Fast Check-in process.
If the booking also includes a contract, they must also accept its terms.
It will not be possible to complete the Fast Check-in without accepting the required consents.
What information is recorded?
Once the conditions have been accepted, AvaiBook will automatically store:
The guest's signature.
The date and time of acceptance.
The IP address from which the acceptance was made.
This information will be linked to the booking as evidence of the guest's consent.
Where can I find this information?
The recorded information will be available in the:
Booking receipt.
Payment receipt.
This means that both documents will include additional information that may be useful in the event of payment-related incidents or disputes.
What are the benefits of this feature?
Strengthen the security of card payments.
Provide stronger evidence in the event of chargebacks or payment disputes.
Improve the traceability of guest consent.
Increase confidence in payment processes managed through AvaiBook.